JOB TYPE: Permanent part-time
LOCATION: Reverse Garbage, 30 Carrington Road, Marrickville
REPORTS TO: CEO
Hours: 30 hrs per week (4 x 7.5 hour days)
Reverse Garbage was established close to 50 years ago by a group of enterprising local teachers motivated to reduce their community’s impact on the environment, by salvaging discarded industrial resources from local factories and reusing the materials in their classrooms.
Today, the self-funded, not-for-profit organisation has evolved into Australia’s largest creative reuse and sustainability education centre, comprising a retail warehouse, which is open 7 days per week. The site also includes an Education Hub with two fun and quirky learning spaces, plus an outdoor terrace and edible garden.
RG attracts a diverse range of customers, including artists, crafters, home renovators, students and educators, with many travelling far and wide for an eclectic and unique shopping experience. Through our retail operation we divert close to 60,000 tonnes of waste from landfill per year, and host close to 14,000 participants through our various educational offerings and public programs.
Our small but diverse team is made up of interesting, dynamic and creative people who each bring something different to the organisation.
In no particular order, you will be required to:
Office/Accounts
- Assist the CEO in day-to-day operations of the office.
- Answer phones and help with phone donation enquiries and education enquiries directing to an appropriate team member if unable to assist.
- Maintain membership database on Monday.com
- Process fortnightly staff timesheets before handing to CEO for approval.
- Chase aged receivables when appropriate.
- Assist with monthly Board reports and the ongoing consolidation of documents and reports.
- Maintain the filing of documents and folder systems via OneDrive.
- Maintain hardcopy files and physical RG archives.
- Be responsible for the monthly petty cash reconciliation.
- Be responsible for the monthly fuel rebates receipts.
Retail
- Assist the Retail & Operations Manager with answering email donation enquiries.
- Posting stock updates on social media and answering social media enquiries.
- Update and maintain the online store – upload new stock for sale, pack orders, and organise postage.
- Assist at retail counter as needed
Operations
- Enter and maintain donation records – these are recorded by the warehouse team then entered into a database.
- Maintain our impact records (ie. Donations, volunteer hours, etc.)
- Maintain annual payments, e.g. insurance, memberships, registrations, etc.
- Work with Retail & Operations manager and warehouse staff to keep the pickup and deliveries calendar up to date and manageable.
- Liaising with Dept of Communities and Justice to coordinate community service volunteers.
- Liaise with Dept of Revenue to manage Working Development Orders.
Additional Responsibilities
- Facilitation and organisation of special projects and big events
- Grant project assistance as needed
- Collaboration with Education Programs Manager for public programming
SKILLS REQUIRED
- Juggling (not literally). You will need to be able to keep on top of many projects at once
- Warm and positive can-do attitude – ability to work in a team
- Computer literacy and basic knowledge of Xero (or other accounting and invoicing software)
- Strong written communication skills
- Ability to introduce achievable admin systems and processes.
- Creative solutions are highly valued around here. We don’t deal with stock standard items, so we need to be adaptive and flexible.
- WH&S awareness
- Attention to detail
- Knowledge of Microsoft 365 – OneDrive, Outlook, Teams, Excel, Word, etc.
- Knowledge of Monday.com (or other relevant CRM software)
- Knowledge of Vend (Lightspeed) (or other POS software)
- Knowledge of WordPress and WooCommerce
- Social media literacy (Instagram and Facebook)
HIGHLY VALUED
- Experience in a similar admin role. Extra points if in a not-for-profit
- Some retail/customer service experience
- A passion for reuse, community, and sustainability
- First Aid Certificate
- Valid NSW (or equivalent) Driver’s Licence
OPERATIONAL & HUMAN RESOURCES
- Commitment to teamwork and collaboration
- Fulfil obligations under the RG Code of Conduct
- Positive attitude towards contributing to a dynamic team environment
WORKPLACE HEALTH & SAFETY
- Actively promote safety and safe work practices
- Identify potential hazards in the workplace and ensure elimination and reduction of risk
ADVOCACY, PROMOTION, EDUCATION & PARTNERSHIPS
- Ensure the positive promotion and protection of the Reverse Garbage brand
If you are interested in this role please email info@reversegarbage.org.au with your CV and a cover letter.